Effects of Onboard Ticket Sales on Public Transport Reliability
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Date
2009
Publication Type
Conference Paper
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yes
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Abstract
The punctuality and the reliability of public transport are key factors in the choice of travel mode, and they also affect operating costs. When travel time on a route varies significantly, public transport operators need to increase scheduled buffer time to maintain punctuality and reliability. This increases costs by increasing staffing and equipment needed to offer a given level of service. The variability in route travel time depends on many factors, including traffic conditions, number of passengers, and operating practices (e.g., boarding processes). A study was done to evaluate the impact of one boarding subprocess, ticket sales, on bus dwell time at stops. The research confirmed that onboard ticket sales can significantly affect a public transport line's travel time and reliability. The research showed that onboard ticket sales subprocesses are relatively long and vary significantly; consequently, they strongly influence schedule reliability. Results showed that the time spent selling tickets can be up to 20% of the total run time. However, the biggest problem is the great variance in time spent on the ticket sales process.
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Publication status
published
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Editor
Book title
Transit 2009
Journal / series
Volume
1 (2110)
Pages / Article No.
112 - 119
Publisher
Transportation Research Board
Event
TRB 88th Annual Meeting
Edition / version
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Software
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Date collected
Date created
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Organisational unit
03674 - Weidmann, Ulrich / Weidmann, Ulrich
02226 - NSL - Netzwerk Stadt und Landschaft / NSL - Network City and Landscape
02655 - Netzwerk Stadt u. Landschaft ARCH u BAUG / Network City and Landscape ARCH and BAUG
Notes
Online Date Friday, December 04, 2009.