Teamwork in an emergency

How distributed leadership improves decision making


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Date

2011

Publication Type

Conference Paper

ETH Bibliography

yes

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Abstract

Introduction: This paper presents two studies that explore the implications of NextGen technologies for pilot/controller information exchange and coordinated decision making. Method: In Study 1 five participative focus groups were conducted with human factors experts. In Study 2 fifteen interviews were conducted with air traffic controllers. Both studies employed a thematic analysis. Results and Discussion: Results from Study 1 suggest that changes to pilot and controller information acquisition will alter rather than reduce breakdowns in coordinated decision making. Study 2 identified some basic issues in information exchange with NextGen technologies and suggests that some important non-operational information will be lost. Conclusion: The two studies highlight some important challenges that need to be carefully considered as the NextGen technologies move towards maturity.

Publication status

published

Editor

Book title

Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting

Journal / series

Volume

Pages / Article No.

110 - 114

Publisher

Human Factors and Ergonomics Society

Event

55th Annual Meeting of the Human Factors and Ergonomics Society (HFES 2011)

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03356 - Grote, Gudela (emeritus) / Grote, Gudela (emeritus) check_circle

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