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Date
2008Type
- Journal Article
ETH Bibliography
yes
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Publication status
publishedExternal links
Journal / series
Managing Service QualityVolume
Pages / Article No.
Publisher
EmeraldSubject
Innovation; New products; ServicesOrganisational unit
03695 - Hoffmann, Volker / Hoffmann, Volker
03681 - Fleisch, Elgar / Fleisch, Elgar
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ETH Bibliography
yes
Altmetrics