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Date
2008Type
- Journal Article
ETH Bibliography
yes
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Publication status
publishedExternal links
Journal / series
European Journal of Innovation ManagementVolume
Pages / Article No.
Publisher
EmeraldSubject
Critical success factors; Customer service management; Industrial services; Manufacturing industriesOrganisational unit
03681 - Fleisch, Elgar / Fleisch, Elgar
03695 - Hoffmann, Volker / Hoffmann, Volker
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ETH Bibliography
yes
Altmetrics