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dc.contributor.author
Jönke, Ruben
dc.contributor.supervisor
Schönsleben, Paul
dc.contributor.supervisor
Wagner, Stephan M.
dc.date.accessioned
2017-06-13T16:42:53Z
dc.date.available
2017-06-13T16:42:53Z
dc.date.issued
2012
dc.identifier.uri
http://hdl.handle.net/20.500.11850/153465
dc.identifier.doi
10.3929/ethz-a-007307425
dc.language.iso
en
dc.publisher
ETH
dc.rights.uri
http://rightsstatements.org/page/InC-NC/1.0/
dc.subject
AFTER SALES SERVICE + REPAIR SERVICES + MAINTENANCE SERVICES (BUSINESS ECONOMICS)
dc.subject
BUSINESS STRATEGIES (BUSINESS POLICY)
dc.subject
PERFORMANCE MANAGEMENT (BUSINESS ECONOMICS)
dc.subject
SERVICE + REPARATURDIENST (BETRIEBSWIRTSCHAFT)
dc.subject
UNTERNEHMENSSTRATEGIEN (UNTERNEHMENSPOLITIK)
dc.subject
LEISTUNGSUEBERWACHUNG (BETRIEBSWIRTSCHAFT)
dc.title
Managing after-sales services
dc.type
Doctoral Thesis
dc.rights.license
In Copyright - Non-Commercial Use Permitted
dc.date.published
2012
ethz.title.subtitle
strategies and interfirm relationships
ethz.size
1 Band
ethz.code.ddc
3 - Social sciences::330 - Economics
ethz.notes
Diss., Eidgenössische Technische Hochschule ETH Zürich, Nr. 20318, 2012.
ethz.identifier.diss
20318
ethz.identifier.nebis
007307425
ethz.publication.place
Zürich
ethz.publication.status
published
ethz.leitzahl
ETH Zürich::00002 - ETH Zürich::00012 - Lehre und Forschung::00007 - Departemente::02120 - Dep. Management, Technologie und Ökon. / Dep. of Management, Technology, and Ec.
ethz.leitzahl
ETH Zürich::00002 - ETH Zürich::00012 - Lehre und Forschung::00007 - Departemente::02120 - Dep. Management, Technologie und Ökon. / Dep. of Management, Technology, and Ec.::03813 - Wagner, Stephan M. / Wagner, Stephan M.
ethz.date.deposited
2017-06-13T16:51:48Z
ethz.source
ECOL
ethz.identifier.importid
imp59366b253792a55574
ethz.ecolpid
eth:5618
ethz.eth
yes
ethz.availability
Open access
ethz.rosetta.installDate
2017-07-19T03:05:36Z
ethz.rosetta.lastUpdated
2018-11-05T01:39:08Z
ethz.rosetta.exportRequired
true
ethz.rosetta.versionExported
true
ethz.COinS
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