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dc.contributor.author
von Wangenheim, Florian
dc.contributor.author
Bitner, Mary Jo
dc.contributor.author
Wünderlich, Nancy V.
dc.date.accessioned
2017-06-19T15:49:48Z
dc.date.available
2017-06-19T15:49:48Z
dc.date.issued
2013-02
dc.identifier.issn
1094-6705
dc.identifier.issn
1552-7379
dc.identifier.other
10.1177/1094670512448413
dc.identifier.uri
http://hdl.handle.net/20.500.11850/164166
dc.language.iso
en
dc.publisher
Sage
dc.title
High Tech and High Touch A Framework for Understanding User Attitudes and Behaviours Related to Smart Interacitve Services
dc.type
Journal Article
ethz.journal.title
Journal of service research (JSR)
ethz.journal.volume
16
ethz.journal.issue
1
ethz.pages.start
3
ethz.pages.end
20
ethz.notes
Published online 11 June 2012.
ethz.identifier.nebis
004122766
ethz.publication.place
Thousand Oaks, CA
ethz.publication.status
published
ethz.leitzahl
ETH Zürich::00002 - ETH Zürich, direkt::00012 - Lehre und Forschung, direkt::00007 - Departemente, direkt::02120 - Departement Management, Technologie und Ökonomie / Department of Management, Technology, and Economics::03995 - von Wangenheim, Florian
ethz.leitzahl
ETH Zürich::00002 - ETH Zürich, direkt::00012 - Lehre und Forschung, direkt::00007 - Departemente, direkt::02120 - Departement Management, Technologie und Ökonomie / Department of Management, Technology, and Economics::02810 - Infrastruktur D-MTEC
ethz.leitzahl.certified
ETH Zürich::00002 - ETH Zürich, direkt::00012 - Lehre und Forschung, direkt::00007 - Departemente, direkt::02120 - Departement Management, Technologie und Ökonomie / Department of Management, Technology, and Economics::03995 - von Wangenheim, Florian
ethz.date.deposited
2017-06-19T15:50:13Z
ethz.source
ECIT
ethz.identifier.importid
imp593652a98ad4f21877
ethz.ecitpid
pub:148200
ethz.eth
yes
ethz.availability
Metadata only
ethz.rosetta.installDate
2017-07-26T20:27:54Z
ethz.rosetta.lastUpdated
2017-07-26T20:27:54Z
ethz.rosetta.versionExported
true
ethz.COinS
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