Student Evaluation of Teaching (SET): Clues on how to interpret written feedback

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Author
Date
2017Type
- Conference Paper
ETH Bibliography
yes
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Abstract
In this paper we present the results of a study covering 218 written comments
submitted in the formal university SET questionnaire of two undergraduate
physics lectures for engineering students. Concerning the SET-metrics, one
of the lectures was rated as critical, while the other lecture had good results.
The analysis is based on the praise and criticism framework elaborated by
Hyland/Hyland (2001) for written feedback. Our findings, which also relate
written feedback to quantitative variables and contrast the results between
critical and good evaluations, provide a deeper insight for both, teachers and
educational developers, on how to interpret written comments in a quality
management process. Show more
Permanent link
https://doi.org/10.3929/ethz-b-000167393Publication status
publishedExternal links
Book title
Proceedings of the 3rd International Conference on Higher Education AdvancesPages / Article No.
Publisher
Universitat Politècnica València (UPV)Event
Subject
student evaluations of teaching; students' comments; content analysis; quality management; student voice; formative feedbackOrganisational unit
03815 - Vaterlaus, Andreas / Vaterlaus, Andreas
03815 - Vaterlaus, Andreas / Vaterlaus, Andreas
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ETH Bibliography
yes
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