Exploring the interrelationship among patterns of service strategy changes and organizational design elements

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Author
Gebauer, Heiko
Fischer, Thomas
Fleisch, Elgar
Date
2010
Type
  • Journal Article
Publication status
published
External links
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Journal / series
Journal of service management
Volume
21(1)
Pages / Article No.
103 - 129
Publisher
Emerald
Organisational unit
03681 - Fleisch, Elgar  
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Citations
Cited 26 times in Web of Science
ETH Bibliography
yes
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