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dc.contributor.author
Fischer, Thomas
dc.contributor.author
Gebauer, Heiko
dc.contributor.author
Gregory, Mike
dc.contributor.author
Ren, Guangjie
dc.contributor.author
Fleisch, Elgar
dc.date.accessioned
2017-06-09T08:43:51Z
dc.date.available
2017-06-09T08:43:51Z
dc.date.issued
2010
dc.identifier.issn
1757-5818
dc.identifier.other
10.1108/09564231011079066
dc.identifier.uri
http://hdl.handle.net/20.500.11850/28310
dc.language.iso
en
dc.publisher
Emerald
dc.subject
Business development
dc.subject
Corporate strategy
dc.subject
Service levels
dc.title
Exploitation or exploration in service business development?
dc.type
Journal Article
ethz.title.subtitle
Insights from a dynamic capabilities perspective
ethz.journal.title
Journal of service management
ethz.journal.volume
21
ethz.journal.issue
5
ethz.pages.start
591
ethz.pages.end
624
ethz.publication.place
Bingley
ethz.publication.status
published
ethz.leitzahl
ETH Zürich::00002 - ETH Zürich::00012 - Lehre und Forschung::00007 - Departemente::02120 - Dep. Management, Technologie und Ökon. / Dep. of Management, Technology, and Ec.::03681 - Fleisch, Elgar / Fleisch, Elgar
ethz.leitzahl.certified
ETH Zürich::00002 - ETH Zürich::00012 - Lehre und Forschung::00007 - Departemente::02120 - Dep. Management, Technologie und Ökon. / Dep. of Management, Technology, and Ec.::03681 - Fleisch, Elgar / Fleisch, Elgar
ethz.date.deposited
2017-06-09T08:43:59Z
ethz.source
ECIT
ethz.identifier.importid
imp59364d87470c251437
ethz.ecitpid
pub:47377
ethz.eth
yes
ethz.availability
Metadata only
ethz.rosetta.installDate
2017-07-12T23:24:37Z
ethz.rosetta.lastUpdated
2018-10-01T10:49:19Z
ethz.rosetta.versionExported
true
ethz.COinS
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