Factsheet 6: The Changing Dynamics of Crisis Communication
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Date
2012-10Type
- Report
ETH Bibliography
yes
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Abstract
This factsheet examines the crisis communication efforts of the public and private sector stakeholders in the aftermath of the 2011 Tsunami in Japan. It will particularly focus on novel, bottom-up efforts and provide some needed insight into today's context where the crisis communication experience is a dynamic and complex network rather than static and linear. To analyze this trend in more detail, the factsheet shows how the characteristics of today's complex crises as well as conventional understandings of crisis management and communication are changing. Such characteristics include the tendency for today's crises to have cascading, disproportionate effects as well as the impact of emerging factors relating to ICT, social media, and the broader media culture. Show more
Publication status
publishedJournal / series
CSS Risk and Resilience ReportsPublisher
Center for Security Studies (CSS), ETH ZürichOrganisational unit
03515 - Wenger, Andreas / Wenger, Andreas
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ETH Bibliography
yes
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