A Comparative Review of Descriptive Process Models in Healthcare Operations Management and Analytics
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Date
2024Type
- Book Chapter
ETH Bibliography
yes
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Abstract
Problem definition: Even though the digitization of healthcare providers is increasingly supported, no methodology exists that allows for a comprehensive description and alignment of operational, clinical, economical, distributed, and interactive technology with the patient as “self-practitioners”. The question arises, which of the four major descriptive model concepts used in the literature allows for comprehensive analytical data modelling and decision support for individualized precision medicine, considering patient experience and outcome as well as practitioners’ work-life balance?
Methodology/Results: A literature review of the concepts of patient flow, patient journey, clinical pathway, and clinical guidelines is carried out. A quantitative analysis of the resulting 7,000+ articles from 18 VHB journals for operational aspects and from PubMed for clinical aspects is carried out to map the descriptive models to their definition and their commonly linked indications (ICD-10-based). Relevant articles were identified and qualitatively reviewed to give an overview of their usage and fit for a comprehensive healthcare process description. The reviewed descriptive models in fields of clinical, operational, and healthcare relevance are allocated, and their significance is shown to the topics within these fields.
Managerial implications: The study differentiates between the four reviewed concepts and their feasibility for decision support from an operational and clinical perspective, but also from a patient and practitioner experience perspective paired with the outcome effectiveness. This study shows, on the one hand, which modelling concept is mainly used under what circumstances and gives a good introduction to the descriptive models, but also shows which model might be most suitable with implications towards “self-practitioners” precision medicine. Show more
Publication status
publishedBook title
Dimensions of Intelligent Analytics for Smart Digital Health SolutionsPages / Article No.
Publisher
Chapman and Hall/CRCEdition / version
1st EditionMore
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ETH Bibliography
yes
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