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dc.contributor.author
Lange, Ingo
dc.contributor.author
Schneider, Oliver
dc.contributor.author
Larsson, Anna
dc.contributor.author
Minkus, André
dc.date.accessioned
2017-06-10T17:49:57Z
dc.date.available
2017-06-10T17:49:57Z
dc.date.issued
2006
dc.identifier.uri
http://hdl.handle.net/20.500.11850/67789
dc.language.iso
en
dc.publisher
11th World Congress for Total Quality Management
dc.title
Logistical controlling concept for benchmarking service delivery performance
dc.type
Other Conference Item
ethz.event
11th World Congress for Total Quality Management
ethz.event.date
December 4-6, 2006
ethz.notes
Conference lecture on 4 December 2006.
ethz.publication.place
Wellington
ethz.publication.status
published
ethz.leitzahl
ETH Zürich::00002 - ETH Zürich::00012 - Lehre und Forschung::00007 - Departemente::02120 - Dep. Management, Technologie und Ökon. / Dep. of Management, Technology, and Ec.::03326 - Schönsleben, Paul (emeritus)
ethz.leitzahl.certified
ETH Zürich::00002 - ETH Zürich::00012 - Lehre und Forschung::00007 - Departemente::02120 - Dep. Management, Technologie und Ökon. / Dep. of Management, Technology, and Ec.::03326 - Schönsleben, Paul (emeritus)
ethz.date.deposited
2017-06-10T17:50:02Z
ethz.source
ECIT
ethz.identifier.importid
imp593650ac0956646591
ethz.ecitpid
pub:107779
ethz.eth
yes
ethz.availability
Metadata only
ethz.rosetta.installDate
2017-07-25T10:46:32Z
ethz.rosetta.lastUpdated
2018-11-02T09:49:24Z
ethz.rosetta.versionExported
true
ethz.COinS
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