High Tech and High Touch
A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services
Metadata only
Date
2013-02Type
- Journal Article
ETH Bibliography
yes
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Publication status
publishedJournal / series
Journal of service researchVolume
Pages / Article No.
Publisher
SageSubject
Service technology; Technology-mediated service; Service counterpart; Smart service; Remote service; Technology adoptionOrganisational unit
03995 - von Wangenheim, Florian / von Wangenheim, Florian
Notes
Published online 11 June 2012.More
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ETH Bibliography
yes
Altmetrics