High Tech and High Touch
Metadata only
Author
Wünderlich, Nancy V.
von Wangenheim, Florian
Bitner, Mary Jo
Date
2013-02Type
- Journal Article
Publication status
publishedJournal / series
Journal of service researchVolume
Pages / Article No.
Publisher
SageSubject
Service technology; Technology-mediated service; Service counterpart; Smart service; Remote service; Technology adoptionOrganisational unit
03995 - von Wangenheim, Florian / von Wangenheim, Florian
Notes
Published online 11 June 2012.More
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