What motivates professional service firm employees to nurture client dialogues?

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Author
Fischer, Alban
Sieg, Jan H.
Wallin, Martin W.
von Krogh, Georg
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Date
2014-05
Type
    Journal Article
Publication status
published
External links
Journal / series
Service Industries Journal
Volume
34(5)
Pages / Article No.
399 - 421
Publisher
Routledge
Subject
Theory of planned behavior; Client dialogue; Relationship marketing; Professional service firm
Organisational unit
03719 - von Krogh, Georg / von Krogh, Georg  
Notes
Received: 4 Dec 2011, Accepted: 1 Jun 2012, Published online: 19 Feb 2014.
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