Customer Satisfaction with Alpine Ski Areas
The Moderating Effects of Personal, Situational, and Product Factors
dc.contributor.author
Matzler, Kurt
dc.contributor.author
Füller, Johann
dc.contributor.author
Renzl, Birgit
dc.contributor.author
Herting, Stephan
dc.contributor.author
Spaeth, Sebastian
dc.date.accessioned
2017-06-08T19:02:52Z
dc.date.available
2017-06-08T19:02:52Z
dc.date.issued
2008
dc.identifier.issn
0047-2875
dc.identifier.other
10.1177/0047287507312401
dc.identifier.uri
http://hdl.handle.net/20.500.11850/9773
dc.language.iso
en
dc.publisher
SAGE
dc.subject
tourism management
dc.subject
customer satisfaction
dc.subject
moderator analysis
dc.subject
winter tourism
dc.title
Customer Satisfaction with Alpine Ski Areas
dc.type
Journal Article
ethz.title.subtitle
The Moderating Effects of Personal, Situational, and Product Factors
ethz.journal.title
Journal of Travel Research
ethz.journal.volume
46
ethz.journal.issue
4
ethz.journal.abbreviated
J. travel res.
ethz.pages.start
403
ethz.pages.end
413
ethz.identifier.nebis
004667118
ethz.publication.place
Thousand Oaks, California
ethz.publication.status
published
ethz.leitzahl
ETH Zürich::00002 - ETH Zürich::00012 - Lehre und Forschung::00007 - Departemente::02120 - Dep. Management, Technologie und Ökon. / Dep. of Management, Technology, and Ec.::03719 - von Krogh, Georg / von Krogh, Georg
ethz.leitzahl.certified
ETH Zürich::00002 - ETH Zürich::00012 - Lehre und Forschung::00007 - Departemente::02120 - Dep. Management, Technologie und Ökon. / Dep. of Management, Technology, and Ec.::03719 - von Krogh, Georg / von Krogh, Georg
ethz.date.deposited
2017-06-08T19:03:10Z
ethz.source
ECIT
ethz.identifier.importid
imp59364be228a9415014
ethz.ecitpid
pub:20726
ethz.eth
yes
ethz.availability
Metadata only
ethz.rosetta.installDate
2017-07-17T09:15:32Z
ethz.rosetta.lastUpdated
2019-02-02T04:31:41Z
ethz.rosetta.versionExported
true
ethz.COinS
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Journal Article [120754]