Perceived Fairness of Differential Customer Treatment
Consumers’ Understanding of Distributive Justice Really Matters
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Author / Producer
Date
2013-02
Publication Type
Journal Article
ETH Bibliography
yes
Citations
Altmetric
METADATA ONLY
Data
Rights / License
Permanent link
Publication status
published
External links
Editor
Book title
Journal / series
Volume
16 (1)
Pages / Article No.
99 - 113
Publisher
SAGE
Event
Edition / version
Methods
Software
Geographic location
Date collected
Date created
Subject
Differential customer treatment; Fairness; Distributive justice; Equity; Global customer relationship management
Organisational unit
03995 - von Wangenheim, Florian / von Wangenheim, Florian
Notes
Published online 18 November 2012.