A Supply Chain Perspective on Product Safety Risk
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Author / Producer
Date
2025
Publication Type
Journal Article
ETH Bibliography
yes
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Abstract
This study investigates the relationship between supply chain complexity, operational efficiency, and product safety risk. We consider three different dimensions of supply chain complexity-horizontal, technological, and spatial complexity-and examine their effect on product safety risk, proxied by severe product recalls. We also examine the effect of operational efficiency in this context. Our analysis is based on regression modeling, using financial, supply chain, and recall data from the medical device industry. Our findings indicate that all three dimensions of supply chain complexity increase product safety risk and that operational efficiency reduces product safety risk. We also provide evidence that operational efficiency serves as a critical moderator for the relationship between supply chain complexity and product safety risk. Given the increasing frequency of high-profile recalls caused by product failures in upstream supply chains, our study makes a timely contribution to the operations management literature.
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Publication status
published
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Journal / series
Volume
72
Pages / Article No.
2165 - 2179
Publisher
IEEE
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Edition / version
Methods
Software
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Date collected
Date created
Subject
Engineering management; operational efficiency; product recall; product safety risk; robustness checking; supply chain complexity
Organisational unit
03813 - Wagner, Stephan M. / Wagner, Stephan M.