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Date
2022Type
- Book Chapter
ETH Bibliography
yes
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Abstract
Digital platforms have already been involved in our daily life. They provide consumers with a range of services, products, and commodities. The commercial practice of their use has shown advantages and drawbacks of digital platforms which often directly affect customers’ legal rights and pose previously undiscussed regulatory challenges. The shortcomings of platform implementation into the economy should be addressed systematically by the regulators in different jurisdictions. However, there are well-known difficulties of adopting traditional legal institutions to the new digital reality. This chapter is established on the systematic approach to the analysis of the multifaceted status of digital platforms’ customers (consumers, agents, employees, etc.) in resolving the issue of digital platform responsibility to them. The experience of different legal systems—particularly EU laws, model laws, and court practice—allows us to analyze different models of legal relationships between users and platforms and to develop conceptual boundaries of digital platform responsibility. Show more
Publication status
publishedBook title
The Platform EconomyPages / Article No.
Publisher
Macmillan PublishersSubject
Digital platform; Platform economy; Digital platform law; Ecosystem; User agreement; Digital law; Antitrust law; User statusMore
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ETH Bibliography
yes
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